How do we sustain what we teach? That’s the most frequent question I hear when it comes to workplace learning on civility, inclusion, and compliance. Cost and productivity are constantly being balanced against the urgent need to deliver key messages that result in lasting behavioral change. There are three main
I spoke recently with a senior executive at a major company whose innovative products and services are known around the globe. Since she is responsible for talent management, we were discussing the issues of diversity and inclusion. She asked me something I hear all the time. “The real issue for
A few weeks ago, the EEOC released its annual charge filing and resolution statistics. The report tracks case trends from 1997 through 2011. Last year, charges rose to the highest level seen in this time period. Yet the percentage of reasonable cause findings of discrimination stayed relatively flat, at 3.8%. The other
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