Certified Facilitator Program

If you’re a human resources, training, or other professional with strong facilitation skills and a commitment to building and modeling a civil, inclusive and productive workplace, consider becoming an ELI® Certified Facilitator.

Our Certified Facilitator Program (CFP) offers a dynamic, interactive course to give you the knowledge and skills needed to deliver ELI’s award-winning learning solutions to your organization.

Our train-the-trainer program consists of a three-day, hands-on workshop where participants learn the foundations of ELI’s learning philosophy, methodologies, and course content. You will experience a Civil Treatment® Workforce course as a participant, and then have the opportunity to practice presenting course segments yourself.

The CFC website gives you access to:

  • Downloadable presentations
  • Facilitator guides
  • Course videos
  • Demo videos
  • Legal resources
  • Attendee handouts and meeting resources

“What I liked about this certification process was that it was tough. It really made me work and at the same time, get very comfortable with the philosophy and teaching methodologies that ELI has established. Our facilitator was professional and very knowledgeable not only with the material but also gave us great feedback and tips for helpful facilitation techniques.”

– CFP Participant


As a certified facilitator, you’ll join more than 12,000 individuals in ELI’s Certified Facilitator Community (CFC), who are helping their organizations build professional and collaborative workplace cultures.

Membership in the CFC provides exclusive, ongoing learning and networking opportunities, legal and current trend updates, and other incentives via the password-protected facilitator section of the ELI website.

Best of all, your certification is transferable should you change positions within your company or move to another organization.

Ready to Learn More?

Want to learn more about Train-the-Trainer solutions from ELI? Download the Civil Treatment Workplace Virtual Facilitation Badge Program overview or the Certified Facilitator Program information sheets. 

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Certified Facilitator Program

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