In the competition for talent, organizations have invested heavily in pay, perks, and flexible work models—yet retention and engagement challenges persist. What many have yet to discover is that workplace civility is often the missing piece of the employee experience puzzle. Today’s generation entering the workforce is not only looking
For years, many organizations have approached Equal Employment Opportunity (EEO) compliance as merely a legal requirement — a mandated exercise in risk management rather than a strategic investment in people and culture. Policies were written, training was completed, and boxes were checked. Yet the dramatic increases in workplace misconduct, disrespect,
We all like to think we’d act quickly and effectively to stop ongoing, illegal, dangerous, or unethical acts once we had notice or a whiff of knowledge of improper behavior. That’s one reason why the apparent inaction of many in the face of allegedly cruel, sadistic, and criminal conduct at Penn
On February 10, we learned that Brian Williams had been suspended by NBC news for six months without pay following the revelation that he provided false information regarding a 2003 wartime incident in Iraq. His case made as much news as many of the stories he and his colleagues regularly
The Wall Street Journal recently reported that financial service leaders are examining their cultures and employee attitudes on a range of issues to limit and manage risk. The reason for this examination is these business leaders recognize that statutory regulation and vigorous whistleblower provisions may not be enough to halt dangerous acts
Here’s a famous optical illusion. When you look at it, you’ll see either a young woman or an older woman. Your friend who’s sitting right next to you may see a young woman gazing off to the side, while you see an elderly woman with her eyes cast downward. Who’s
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