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Author: Stephen M. Paskoff

Codes of Conduct

What do you think of when you hear the word “code?” It could be the Internal Revenue Code, The Code of Military Justice, the Napoleonic Code or various state, federal and local building codes. All are specific requirements which are intricate, complex, and frequently must be interpreted by experts. No

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Civility Lessons from Washington

Civility seems to be on everyone’s mind lately – at least it has to the audiences I have been speaking to about building inclusive, productive workplaces. As we mark Presidents’ Day this month, it hit me where to look for a role model whose guiding principles we can all follow

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Taught vs. Understood

It’s not what you’re taught, it’s what you learn and apply that makes a difference. Throughout high school, college, and law school I was taught a good bit. I memorized countless dates, facts, and details. However, once the test was done and I had passed a course or the bar

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The cost of listening

Take a minute and think about the lost productivity, missed opportunities and wasteful lawsuits that arise from employees simply not listening. Got it? Now, consider what listening would cost your company? The short answer is nothing. We all instinctively understand this but fail to act because getting employees to listen

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“You don’t know our culture”

I can’t tell you the countless times I’ve heard an executive say “In order to help us you’ve got to know our culture. We know it best; you’ll never understand.” True, each organization has its own history, but their problems are often the same. A hospital may have a different

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