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Category: Workplace Communication

Does Stealing Attention Violate Your Code of Conduct?

Codes of conduct cover just about everything – what you can say and can’t; what gifts are acceptable and aren’t; relationships that are proper and those that cross the line.  They span a wide swath of legal and operational territory. So let me suggest one more rule to prevent workplace

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Time to Talk Politics at Work

The leaves haven’t turned and Georgia mornings start warm without a chill. Yet, I know it’s fall. I’m re checking online blogs, and getting a flood of emails and texts. My Facebook pages are jammed with polls and predictions. There are cable shows with highlights, commentators and human interest stories

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New Rules of Gravity for Today's Leaders

A while back, I met with the CEO of a nationally known firm; he’d started his business more than 20 years ago and built it to an industry leader.  He’s a visionary, inspirational and unique.  But his outstanding strengths are paired with what may be a fatal flaw.  His temper

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All This Technology is Harming Communication

Despite having more ways than ever to communicate, it does not appear that our understanding of one another’s meaning is improving. Actually, I believe it’s getting worse. I’m not the first to write that all these new technologies, great as they are, are also wreaking workplace and social havoc. I

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The Cross-Examination

Lawyers have a useful tool when preparing witnesses to testify, especially if they have concerns about what they will say or how defensible they’ll sound.  They’ll assume the role of opposing counsel and ask the tough questions that go to the heart of the case.  This often causes the staunchest

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The Art of Complaining

Complaining properly is an art that needs more attention.  It’s a vital part of what organizations must address to maximize their ability to find out about and resolve problems. While much has been written about welcoming concerns and not retaliating against the messengers, less has been written about what should

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