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Let’s assume we let these professionals do their jobs provided they all signed certificates verifying they had reviewed the materials listed below and completed a few multiple-choice questions to prove they knew the basics. We’d give: Surgeons documents and diagrams regarding surgical procedures and then assign them their first operation; Airline pilots a list of procedures and then allow them to go fly planes; Nuclear

Read the title above, again, please. It sounds like something we’d have told our kids as soon as they could understand basic language and then later played their first team sports – soccer, baseball, football.  But those two simple messages are not being either effectively communicated or understood in many levels throughout our healthcare system. The results are unnecessary harm, complications and fatalities – all

The “familiar” physician who makes suggestive remarks to patients and staff The prominent partner who kisses an associate and makes “friendly” but personal  comments about her husband’s ethnicity The utility executive known for a frosty demeanor and dismissive gestures in meetings held to review project issues and problems The surgeon who yells at colleagues but never uses “illegal” racial, sexual or ethnic language Over the