Unconscious Bias in the Workplace SlideShare

  1. Unconscious Bias in the Workplace – What You Need to Know.
  2. What is Unconscious Bias?
  3. Unconscious bias occurs when you make spontaneous judgments about people or situations based on your past experiences, culture, background, or exposure to media.
  4. These hidden preferences or prejudices can affect nearly every decision you make.
  5. Is Unconscious Bias Bad?
  6. Unconscious Bias is not always bad. We all use mental short-cuts every day.
  7. In the workplace, however, it has broader implications, some of which might be detrimental.
  8. Three Examples of Unconscious Bias
  9. Assigning a project with a significant technical component? The best choice is a Generation Y-er, not the Baby Boomer, right? This could be an accurate assumption, but it’s not always the case. Evaluating competency based on age is a common mistake. She’s not great with computers.
  10. Resumes are a common source of unconscious bias. In one study, managers were given a set of identical resumes where only the names had been changed. Resumes with the Anglo sounding names received substantially more callbacks that those with diverse names. This candidate sounds great!
  11. When YouTube launched their app, 5-10% of videos were uploaded upside down. Google engineers had inadvertently designed the app for right-handed users. They never considered the fact that phones are usually rotated 180 degrees when held in a user’s left hand. HELP! My video is upside down.
  12. What does Unconscious Bias mean for your workplace?
  13. Can ethnic or gender diversity affect the financial performance of a company? In a word, yes.
  14. Companies with high gender diversity are 15% more likely to outperform.
  15. Racially diverse companies are 35% more likely to have higher financial returns.
  16. How to address Unconscious Bias in the Workplace
  17. Make sure employees understand exactly what unconscious bias is, when it happens, and the ways in which it can impact your business objectives.
  18. Training should highlight clear and actionable steps that employees can take when they recognize behavior that should be challenged.
  19. Create a workplace where employees are encouraged to speak freely about a topic, and where they are open to discussion
  20. The topic of unconscious bias is important in itself, but the overall effect it has on your company’s culture is of critical importance.
  21. “One of the most challenging barriers to diversity and inclusion is unconscious bias. Diversity and inclusion is not a priority because it is something nice to have, it’s a must to have if we are to fulfill our mission to provide excellent service.” Beth Cobert – Acting Director, United States Office of Personnel Management
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