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Taught vs. Understood

It’s not what you’re taught, it’s what you learn and apply that makes a difference. Throughout high school, college, and law school I was taught a good bit. I memorized countless dates, facts, and details. However, once the test was done and I had passed a course or the bar

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The cost of listening

Take a minute and think about the lost productivity, missed opportunities and wasteful lawsuits that arise from employees simply not listening. Got it? Now, consider what listening would cost your company? The short answer is nothing. We all instinctively understand this but fail to act because getting employees to listen

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“You don’t know our culture”

I can’t tell you the countless times I’ve heard an executive say “In order to help us you’ve got to know our culture. We know it best; you’ll never understand.” True, each organization has its own history, but their problems are often the same. A hospital may have a different

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The law is not enough

We live in an era of uncertainty, and the risk to companies that comes from uncivil and illegal behavior is substantial. Linking behavioral change to business survival is critical for it to be seen as a primary, rather than collateral consideration. Employees need to understand how unethical or illegal behavior

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Reboot Your Harassment Training – Webcast Recap

In March of 2015, the EEOC launched a special task force to look at the issue of harassment in the workplace. After more than a year of study, they’ve recently released their recommendations. Steve Paskoff, CEO and President, and Tucker Miller, VP of Client Consulting of ELI sat down with

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