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Author: Stephen M. Paskoff

“You don’t know our culture”

I can’t tell you the countless times I’ve heard an executive say “In order to help us you’ve got to know our culture. We know it best; you’ll never understand.” True, each organization has its own history, but their problems are often the same. A hospital may have a different

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The law is not enough

We live in an era of uncertainty, and the risk to companies that comes from uncivil and illegal behavior is substantial. Linking behavioral change to business survival is critical for it to be seen as a primary, rather than collateral consideration. Employees need to understand how unethical or illegal behavior

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Building a defense or creating an impact?

Ask yourself this question: When your organization plans a training initiative, which of these two statements is closer to the truth: We are holding the training so we can say we did it and have proof in case we are sued. We are planning the training to have an impact

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Breaking bad habits in the workplace

Individuals spend billions of dollars every year trying to lose weight, exercise more, stop smoking, and change their habits. Even when they commit time and precious resources, their efforts are more often than not unsuccessful. It may work for a time but without a constant focus, sadly, bad habits return.

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Proactive detection and correction

Maintaining a focus on compliance is a proven way to prevent problems. Compliance can detect and correct problems if and when they arise. This model, recognized throughout law enforcement, also recognizes that it is unrealistic to expect that all problems will be prevented. The best way for this model to

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The hidden danger of uncivil behavior

Minimizing lawsuits is an important, but insufficient goal. Organizations can live, though painfully, with the cost of lawsuits and claims and damages. What they can’t live with though are the costs that occur from the behaviors that spawn lawsuits which exist as underlying business problems. Lack of focus, attention to

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