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It’s not what you’re taught, it’s what you learn and apply that makes a difference. Throughout high school, college, and law school I was taught a good bit. I memorized countless dates, facts, and details. However, once the test was done and I had passed a course or the bar

Take a minute and think about the lost productivity, missed opportunities and wasteful lawsuits that arise from employees simply not listening. Got it? Now, consider what listening would cost your company? The short answer is nothing. We all instinctively understand this but fail to act because getting employees to listen

I can’t tell you the countless times I’ve heard an executive say “In order to help us you’ve got to know our culture. We know it best; you’ll never understand.” True, each organization has its own history, but their problems are often the same. A hospital may have a different

We live in an era of uncertainty, and the risk to companies that comes from uncivil and illegal behavior is substantial. Linking behavioral change to business survival is critical for it to be seen as a primary, rather than collateral consideration. Employees need to understand how unethical or illegal behavior

Individuals spend billions of dollars every year trying to lose weight, exercise more, stop smoking, and change their habits. Even when they commit time and precious resources, their efforts are more often than not unsuccessful. It may work for a time but without a constant focus, sadly, bad habits return.