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Author: Stephen M. Paskoff

Dismissed Claims Cost Time, Productivity and Money

Marcus Lashley, an EEO professional with the Defense Commissary Agency (DeCA), recently directed my attention to some EEOC statistics involving discrimination charges in the federal sector. In fiscal year 2009, discrimination cases cost the federal government $12 million in legal fees, $10.2 million in compensatory damages, $15.7 million in lump-sum awards and

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The 97 Percent Problem: Why Meritless Claims Matter

A federal government agency official recently told me that charges of employment discrimination were way up across his large department. Most cases, he said, involved hostile workplace environment claims, and about 97 percent were lacking merit and ultimately dismissed. My legal mind immediately thought, “Only 3 percent at most are

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Install Civility as a Business Process

Tell business leaders there’s a new operational process that will increase safety, quality, teamwork and innovation, cut down on mistakes, surface problems, boost profitability, safeguard their brand, and reduce regulatory risk. Many executives will say they’re in the business of reality – not magical thinking – though perhaps in saltier

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Managers: The Guardians of Workplace Standards

When senior leaders contradict the organization’s standards by making inappropriate comments or by failing to deal with others who do so, they’re sending the message to employees that the organization isn’t serious about those standards. When they require employees to attend ethics and compliance training but don’t show up themselves because they’re

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