The “familiar” physician who makes suggestive remarks to patients and staff The prominent partner who kisses an associate and makes “friendly” but personal comments about her husband’s ethnicity The utility executive known for a frosty demeanor and dismissive gestures in meetings held to review project issues and problems The surgeon
Complaining properly is an art that needs more attention. It’s a vital part of what organizations must address to maximize their ability to find out about and resolve problems. While much has been written about welcoming concerns and not retaliating against the messengers, less has been written about what should
As I wrote recently, 97% of the charges filed within the federal sector are dismissed. That’s a public fact available to anyone in the federal government who is contemplating filing a claim. The odds of winning a case are far slimmer than guessing the toss of a coin or even playing a slot
“All the world’s a stage, And all the men and women merely players They have their exits and their entrances…” Jacques’ famous soliloquy in William Shakespeare’s As You Like It speaks volumes about the workplace of 2011. In Elizabethan England and the chaotic times during which Shakespeare lived and wrote, it must
Technology’s advantages and risks affect us every day in ways that we could not have imagined at the millennium’s start. I’ve been thinking about this while watching Japan’s catastrophe unfold. Two major technological forces are intersecting with the growth of global workplaces heightening the need and benefit of having some
In a 2010 survey of federal employees, only 45 percent said they were satisfied with the policies and practices of their department or agency’s senior leaders, while 55.7% said their leaders maintain high standards of honesty and integrity. This approval rating, mediocre at best, reveals a troubling lack of trust and
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