I’ve been thinking about “culture change” recently because rapid social and technological changes, game-changing regulations, and globalization are putting a lot of pressure on the workplace. Most management books will tell you that culture change is extremely difficult and takes a long time. While that is often true, I know
Last weekend, I attended my 40 year reunion of the Hamilton College Class of 1972. I walked the hilltop campus with my closest friends, visited old dorms and classrooms and caught up with classmates I hadn’t seen in many years. I took about 35 classes at Hamilton reading, writing, doing labs,
Have you taken a class, gone through a webinar or completed an online module more than a week ago? Quick – don’t check your notes or, review the syllabus – what do you remember? My guess: the more complex and detailed the topic the less likely it is you’ll recall
I spoke with a distinguished executive who has a key role in leading fair employment initiatives for a major federal agency. She told me her organization is dealing with a range of disturbing leadership and workplace issues affecting morale and productivity. Generally, they involve supervisors who scream, yell, slam books,
A common complaint mentioned on engagement surveys is that managers don’t welcome, listen, and respond to concerns, which means problems fester and good ideas to go unheard. I wrote about this recently in the context of trust as a foundational issue that needs to be built into our workplaces. I
I listened to our instructor explaining how our new software package will work. I’m excited to learn and use this tool – it will ease communication and improve how we do business. There’s a lot to absorb, but I’m confident that eventually it will become routine, even for me. I
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