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Author: Stephen M. Paskoff

You’ll remember this 11-second video.

A few years ago, I attended a full day continuing legal education session (CLE) to maintain my bar license. I watched lecture after lecture presented by outstanding, highly skilled and well respected lawyers. Watch this video, and you’ll see the impact the learning had on me. If you’ve ever sat

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When Culture Killers Are Top Performers

Recently, I heard a dynamic key note presentation at a Human Resources forum attended by leaders from some of the nation’s largest and best known organizations. The SVP gave a crisp talk explaining how her company, well known to all of us who have consumed their fast food specialties, had

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Sexual Assaults in the Military and Mission Effectiveness

You’re a soldier. You’re flying a plane, operating a piece of war machinery, mapping a battle plan, supporting your squad, or in the middle of combat. You’re on guard for the enemy. The night before you fought off a sexual assault.  Or maybe you tried but couldn’t.   You’re sore, shocked,

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Restoring Workplace Trust, Part II

In Part I of this article, I wrote that restoring broken trust is based on behavior, not words, slogans or talking points.  Because trust is breached by actions, it takes other key actions to repair it. These involve ongoing daily leadership behaviors which become the customary routine way things are

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Restoring Workplace Trust

We’ve been spending time with senior executives and other business leaders talking to and surveying them about issues in their workplaces.  Others have identified and analyzed this same issue.  A common concern is that distrust of organizations and leadership is high. Many point to the turbulence of the past several years

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Training, Framing, Retaining, Sustaining

How is it that some learning initiatives work delivering messages which participants absorb and apply while others fail without generating business results wasting time and money in the process? Read learning publications and you’ll find that measuring return on investment [ROI] in terms of behavioral and cultural change is a

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