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Author: Stephen M. Paskoff

What We'll Learn in 2014

A New Year has arrived, and it’s time for predictions. I’ll make one and add some suggestions to help deal with a change I see on the horizon relating to learning investments. My prediction is that organizations will increasingly look at learning effectiveness as opposed to learning delivery with a more careful, thoughtful approach

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The Perfect Storm: HR Call Centers & Short-Term Training

Two unrelated trends will soon collide at work, triggering a perfect storm of workplace discontent and employee disengagement. First, many education and training professionals are confusing the delivery of information with the way knowledge must be transferred to drive behavioral change. In their view, all of us — from rising millennials

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Making Learning Matter: 11 Simple Commandments

From time to time, conversations with prospective clients go like the one I had last week. “They‘re simply not getting it. Managers, executives and employees are saturated with information and they’re zoning out. We give our leaders and employees great training videos to watch. We have them go to classes

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Power Hungry in Today’s Workplace

We sat next to each other, our phones and tablets spread out in front of us. We hadn’t met or spoken. But we shared the same need: we were both hungry for power. We had a long flight ahead of us, a great time to catch up on emails, listen

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The Honor of Public Service and the Need For Civility

As federal workers struggle with the aftereffects of the shutdown, challenges to their organizations’ budgets – let alone existence, pay freezes, hiring freezes, and potential staff cutbacks – it’s a good time to recall what President John F. Kennedy said about government employment more than 50 years ago. Let the

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Jocks, Profs and Docs

There’s a locker room full of facts yet to surface surrounding Jonathan Martin’s departure from the Miami Dolphins. The second-year lineman claims to have been bullied, threatened, and harassed by Richie Incognito, a veteran teammate who played next to him on the offensive line. Martin is 320 pounds, a powerful

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