A while back I spoke with a distinguished physician leader. He wanted to change the behavior of key hospital staff who habitually engaged in unprofessional and perhaps even abusive conduct. ‘Why don’t we put them through an eLearning?” he asked. “By letting them do this on their own schedules, we’ll
Is my life worth a buck? That’s what many owners of the Cobalt and other General Motors products must be asking themselves now. Surely, that’s the last question GM wants its customers to raise as they decide which vehicle will be their next purchase. This week, a several year old
Does your organization need to change its culture quickly in terms of workplace conduct and ethics issues? If your goal is to do the minimum but to give your organization defenses in case there’s ever a costly mistake, then here’s a roadmap to get you started. First, before any system-wide
I recently participated in a webcast discussing current workplace issues which included bullying or abusive conduct. So far, such behavior, however defined or named, has not been recognized as illegal at the state or federal level. Generally, these and other programs I have participated in mostly consider whether workplace bullying is an
The NFL has released its investigative report arising out of Jonathan Martin’s claim that his teammates’ abuse forced him to leave the Miami Dolphins last November. Lawyers from a prestigious outside firm spoke with more than a hundred witnesses, reviewed thousands of texts and emails, examined practices and policies and made factual
How do you build an enduring business or enterprise when the world is changing so fast? For years now, I’ve heard leaders from various industries ask their leadership teams that very question. Many answer the question by focusing on products and services that are or will soon be needed. They’re
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