Awhile back, I met a brilliant CEO whose grimaces, body language, cutting glances and sarcastic public insults could shut off a debate in a second or two at most. One senior executive told me that this leader’s comments, eye rolls, and headshakes convinced him that he did not want to
There are many ways that leaders and co-workers can detract from the performance of those around them. They can be purposely mean spirited, sexually or racially offensive, or downright cruel. While it’s hard for most of us to fathom, for some people, demeaning others brings satisfaction or a sense of
A while back I spoke with a distinguished physician leader. He wanted to change the behavior of key hospital staff who habitually engaged in unprofessional and perhaps even abusive conduct. ‘Why don’t we put them through an eLearning?” he asked. “By letting them do this on their own schedules, we’ll
Is my life worth a buck? That’s what many owners of the Cobalt and other General Motors products must be asking themselves now. Surely, that’s the last question GM wants its customers to raise as they decide which vehicle will be their next purchase. This week, a several year old
Does your organization need to change its culture quickly in terms of workplace conduct and ethics issues? If your goal is to do the minimum but to give your organization defenses in case there’s ever a costly mistake, then here’s a roadmap to get you started. First, before any system-wide
I recently participated in a webcast discussing current workplace issues which included bullying or abusive conduct. So far, such behavior, however defined or named, has not been recognized as illegal at the state or federal level. Generally, these and other programs I have participated in mostly consider whether workplace bullying is an
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