I have a new next-door neighbor. And she’s really rude. Well, actually I haven’t met her yet. But that’s what my mail carrier said. She told me, “I met your new neighbor. She is really rude.” That was the conclusion my mail carrier came to following a “discussion” with my neighbor
On July 30th, the Wall Street Journal reported the following on a recent meeting of the New York Fed: “Thomas Baxter, Executive Vice President and General Counsel of the New York Fed, stressed at the outset of his remarks that he was only speaking for himself, but he pointedly critiqued company culture,
During a routine physical, your physician informs you your blood pressure is extremely high. She advises you to live a healthier lifestyle, but beyond that doesn’t tell you how to treat the condition or what could happen if you do nothing. Not a very effective way of convincing you to
“My cats shredded your couch. You are correct.” This is the phrase that converted my husband’s lack of appreciation for cats into a wholesale intolerance of anything remotely feline. It was uttered by his then roommate, a woman with two cats to whom he very reluctantly rented one of the
There are many ways that leaders and co-workers can detract from the performance of those around them. They can be purposely mean spirited, sexually or racially offensive, or downright cruel. While it’s hard for most of us to fathom, for some people, demeaning others brings satisfaction or a sense of
A while back I spoke with a distinguished physician leader. He wanted to change the behavior of key hospital staff who habitually engaged in unprofessional and perhaps even abusive conduct. ‘Why don’t we put them through an eLearning?” he asked. “By letting them do this on their own schedules, we’ll
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