Individuals spend billions of dollars every year trying to lose weight, exercise more, stop smoking, and change their habits. Even when they commit time and precious resources, their efforts are more often than not unsuccessful. It may work for a time but without a constant focus, sadly, bad habits return.
In our workplaces, bad habits and behaviors create major hazards. Violations of the law, unsafe workplaces, poorly made products, and toxic conduct can all damage productivity and business results. In this situation, it is the organization rather than the individual offenders who invest billions every year with the stated purpose of changing the behavior of others.
All too often those doing the investing look for a quick and inexpensive solution. The focus is on finding a single program delivered at the lowest cost possible without any continuing investment in organizational support or follow up. Is it any wonder that bad habits return or never really leave?
If individuals return to bad habits even after they choose to invest their time and money to change, why would we think training programs with no clear standards or follow-up will stick?