Employment Learning Innovations & Workplace Culture Blog

How Do We Keep Civil Treatment Alive After Our Training?

Stephen M. Paskoff May 4, 2010 No Comments

Two ELI clients recently asked me, “What does your company offer to refresh the Civil Treatment® learning we’ve just done?” or “What workplace ethics and compliance training should we provide next?” In some cases, these questions are prompted by new regulatory initiatives such as the Department of Labor’s new Plan/Prevent/Protect compliance strategy. For these clients, the immediate solution may be Wage & Hour-FLSA training. For other HR executives, the more

Banish Soft Skills At Work

Stephen M. Paskoff April 26, 2010 No Comments

We need to banish soft skills at work. I’m not talking about the concept but the term. It’s misleading and counterproductive, making the underlying skills sound as if they are pointless, wasteful frills. Yet, any respected leader will tell you it’s the “soft skills” that distinguish effective leaders from outstanding operational producers or, at the management level, distrusted tyrants. Check any of the online dictionaries, and

Shakespeare on Values, Accountability and Leadership

Stephen M. Paskoff April 19, 2010 No Comments

I just read and watched William Shakespeare’s history play, Henry V. The story tells how Henry V led his Army through France in 1415, defeating a much larger force at Agincourt. Written in 1599, Shakespeare did not use the terms accountability, leadership or values; yet we can learn a lot about them from his drama. The good news is that Henry V’s accomplishments — without

Three Pieces to the Retaliation Puzzle

Stephen M. Paskoff April 12, 2010 No Comments

A friend recently sent me a blog post advising employees how to diplomatically raise ethical workplace issues. Doing so may help prevent career damage and, in some instances, allow the problem to be investigated and resolved. The same week, I read an article written by a labor and employment lawyer who discussed how to avoid retaliation claims in terms of what is said and documented,

Dealing with Bullies in a Different Kind of Workplace: Schools

Stephen M. Paskoff April 5, 2010 No Comments

Imagine that you go to work every day and are taunted to your face and called hurtful names by groups of your co-workers. Unrelenting insults and threats come blasting into your cell phone. You’re yelled at and mocked in front of your colleagues. Your manager sees some of this happen and asks you if you’re OK; you mumble “yes.” Later, you tell your leader you

A Simple Solution for Preventing Retaliation

Stephen M. Paskoff March 29, 2010 No Comments

As I recently wrote, EEOC retaliation claims are on the rise. In fact, through last year, they represented the most frequently filed type of charge alleging illegal conduct. The EEOC and the statutes it enforces are only one source for such claims. Across the federal spectrum, a range of other laws prohibit retaliation, as do many state, local, and other administrative protections. Many of these

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Blog

How Do We Keep Civil Treatment Alive After Our Training?

Banish Soft Skills At Work

Shakespeare on Values, Accountability and Leadership

Three Pieces to the Retaliation Puzzle

Dealing with Bullies in a Different Kind of Workplace: Schools

A Simple Solution for Preventing Retaliation