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Civil Treatment® at Work in Government

Twenty-five years ago this November, I founded ELI, Inc. with the idea of taking lessons I learned in the courtroom as a former EEOC trial attorney and partner in a management law firm and delivering them to the training classroom. Over the years, my colleagues and I have been proud to work with and deliver harassment and discrimination training to many federal government departments and agencies, including the U.S.

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After the Tucson Tragedy: Waking up to the Risks of Workplace Violence

In the wake of the recent Tucson shooting rampage, which killed six people and wounded 13 others, including U.S. Rep. Gabrielle Giffords, I found myself reflecting on my clients’ views of workplace violence. Typically, HR professionals and corporate legal counsel I work with fall into two categories: 1) those who acknowledge the risk of violence at their own offices and work sites and (2) those who believe

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Click, Click, Click: Online Compliance Training for Employees – Complete It or No Bonus for You

Recently, I sat down with a colleague who works for a financial services firm. He was clearly anxious, so I asked him how he was. “Not so good,” he said. “I’m under the gun. I’ve got to finish 17 online compliance courses ranging from financial transactions to ethics and discrimination and harassment training. Unless I finish by midnight tonight, I won’t be eligible for a

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Bad Behavior at Work? Best Defense is to Prevent it in the First Place

Have our workplace leaders just lost it? That’s the question that comes to my mind after a string of recent stories involving Navy Captain Owen Honors, NFL quarterback Brett Favre, ESPN sportscaster Ron Franklin, and other public figures whose workplace acts have caught our attention. Are these scandals coming to light now due to: a) the recession? b) globalization? c) the nonstop pace of our lives and

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A Bone of Contention with Leadership Vacuums: Lessons from the Dog Whisperer

“They haven’t had a leader for the last two years,” my client explained. As a new manager assigned to work with this formerly “leaderless” team, she described how various tensions and interpersonal conflicts had flared up. Over time, this “leaderless” group had redefined key work conditions and expectations by devising their own system of flexible work schedules, prolonging service delivery times without agreement from their

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NFL Quarterback, Navy Captain and ESPN Sportscaster: A Parade of People Behaving Badly

From NFL quarterback Brett Favre’s sexting spectacle to Navy Captain Owen Honors’ loss of command for producing racy videos to ESPN sportscaster Ron Franklin’s dismissal for making sexist and derogatory comments, these scandals could be made into blockbuster episodes of an American reality series about “People Behaving Badly.” With today’s fiery mixture of human nature, social media and the web, it only takes one ill-advised video, text message, blog post or photo

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