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Workplace Class Actions After Dukes v. Wal-Mart

Wouldn’t it be great if there were a single cure for every major problem? That hardly ever happens. Cancer is a mass of diseases attacked with medicine, surgery, radiation and other measures. Crime is fought at the local, state, federal and international level with an array of statutes and enforcement agencies. Both are ongoing, long-term battles. In refusing certification, The Supreme Court’s ruling in Dukes v.

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Documenting Learning or Managing Behavior?

Let’s assume we let these professionals do their jobs provided they all signed certificates verifying they had reviewed the materials listed below and completed a few multiple-choice questions to prove they knew the basics. We’d give: Surgeons documents and diagrams regarding surgical procedures and then assign them their first operation; Airline pilots a list of procedures and then allow them to go fly planes; Nuclear

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Problem Identification in The Workplace — 3 Phrases, 12 Words to Avoid Organizational Disasters

Recently, I spent a day working with seven highly-skilled professionals drawn from human resources, law, and compliance departments of organizations representing healthcare, pharmaceuticals, food and beverage products, glassware and a major religious order. I asked them to spend a few minutes on their own to imagine their worst organizational nightmare – a disaster that would rock their brands, image, and core. Of course, they had

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Wash Your Hands and Do Not Bully Your Teammates

Read the title above, again, please. It sounds like something we’d have told our kids as soon as they could understand basic language and then later played their first team sports – soccer, baseball, football.  But those two simple messages are not being either effectively communicated or understood in many levels throughout our healthcare system. The results are unnecessary harm, complications and fatalities – all

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Slugging at the Pentagon: Civility at Work

The week before last I had the privilege of moderating a distinguished panel for the Department of Defense (DoD) at the 2011 Defense Employee and Labor Relations Symposium.  We discussed DoD’s troublesome rise in hostile workplace environment (HWE) and harassment claims. Investigating and resolving these charges, the vast majority of which are found not to have legal merit, takes time and money. Yet, we agreed the

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Diversity, Inclusion, Compliance: Not One or the Other, but All Three and More

“We need to focus on diversity or inclusion or maybe compliance we’re not sure which but we need to do something – we know that.” This is what I’ve heard recently in separate meetings with clients in different industries and regions of the country. All are facing sluggish, if any, growth and diminished career opportunities for incumbents.  At the same time, they’re experiencing rising age-based tensions

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