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You’ll remember this 11-second video.

A few years ago, I attended a full day continuing legal education session (CLE) to maintain my bar license. I watched lecture after lecture presented by outstanding, highly skilled and well respected lawyers. Watch this video, and you’ll see the impact the learning had on me. If you’ve ever sat through a class filled with information and data that you could have read on your

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When Culture Killers Are Top Performers

Recently, I heard a dynamic key note presentation at a Human Resources forum attended by leaders from some of the nation’s largest and best known organizations. The SVP gave a crisp talk explaining how her company, well known to all of us who have consumed their fast food specialties, had built its organization based on a strong, friendly welcoming culture providing career opportunities for future

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Sexual Assaults in the Military and Mission Effectiveness

You’re a soldier. You’re flying a plane, operating a piece of war machinery, mapping a battle plan, supporting your squad, or in the middle of combat. You’re on guard for the enemy. The night before you fought off a sexual assault.  Or maybe you tried but couldn’t.   You’re sore, shocked, and suffering.  Who did this — not an adversary, but someone wearing the same uniform

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Restoring Workplace Trust, Part II

In Part I of this article, I wrote that restoring broken trust is based on behavior, not words, slogans or talking points.  Because trust is breached by actions, it takes other key actions to repair it. These involve ongoing daily leadership behaviors which become the customary routine way things are done. In the past several weeks, two stories have tarnished parts of our military and

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Restoring Workplace Trust

We’ve been spending time with senior executives and other business leaders talking to and surveying them about issues in their workplaces.  Others have identified and analyzed this same issue.  A common concern is that distrust of organizations and leadership is high. Many point to the turbulence of the past several years and the impact it has had on their employees. They want to know how to

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