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An Open Letter to San Diego's Next Mayor

Dear New Mayor of San Diego: We expect you to understand that sexual and other forms of unlawful harassment are prohibited.  One might have believed that to be well-accepted, however San Diego’s Mayor Bob Filner’s responses to allegations of sexual harassment from ten women (so far) suggest that it may be wrong for us to assume that you would take the position of mayor of

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What do Vietnam, Brazil, and India Have in Common?

On a single day this month, ELI consultants were dispatched across the globe to work with clients from Vietnam, Brazil, and India.  ELI was, for that day, part of what those countries had in common.  And it didn’t stop there; our presentations also included participants from Australia, Japan, Pakistan, South Korea, China, and Thailand.  Simultaneously, we were working with no fewer than 75 U.S. participants on the

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Thoughts on the Global Workplace from Hanoi

I recently returned from Hanoi, Vietnam’s capital and a bustling, ancient, and rapidly modernizing city.  My client engaged my company to help communicate common principles of daily business conduct to its leaders meeting in Asia.  As a baby boomer who attended college in the late 60’s and early 70’s, this is one of the most remarkable experiences I’ve had. During my stay in Hanoi, I

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What’s Cooking In Savannah – Paula Deen in the Fire

Last week, the Food Network announced it would not renew Paula Deen’s contract when it expires at the end of June.  Her dismissal occurred after she admitted using racial slurs in a pre-trial deposition involving a lawsuit filed by a former employee. She may be the first Southern chef to make the news this way, at least from my recollection, but what happened to her

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Personal Blogging & Public Transparency

We’ve been hearing stories of bloggers who have lost their jobs for writing entries that their employers decided were inappropriate. Had these people been diarists rather than bloggers, it wouldn’t even come up, but blogs are out there for everyone to see. I suspect blog entries will continue to create new questions, problems, and anxieties for companies, just as e-mail and IM did a few

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5 Tips For Effective HR Documentation [HR Policy and Procedure]

Actions may speak louder than words, but few things speak louder than words that are documented. Cases can be won and lost on documentation alone.  In fact, I once defended a discrimination claim in which the managers seemed to have handled the situation perfectly – they followed the company disciplinary policies to the letter, and they worked closely with Human Resources before terminating an employee.

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