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2014 Super Bowl Champions – Congratulations to our Client, The Seattle Seahawks!

Seven hundred thousand Seattle Seahawks fans gathered downtown to celebrate our champions on February 5.  I was one of them.  Go Seahawks! Congratulations to them and to the 12th Man. Reflecting on a remarkable season, what stands out is the absolute commitment to excellence, a tone set by Coach Carroll.  As Coach Carroll has stated, “Excellence is a habit.”  It’s not a single act.  And it’s

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Does Brand Matter? Building Brand Ambassadors

Increasingly we hear from clients that what is most important right now is how their workplace culture helps (or possibly hinders) their reputation and brand. Importantly, while our clients continue to care about important topics such as ethical behavior and legal compliance, top of mind in today’s current economy is not merely brand, but developing brand ambassadors. So, is brand important?  Yes, we hear loud and

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Action Tips for Values-Based Leaders

How do you build an enduring business or enterprise when the world is changing so fast? For years now, I’ve heard leaders from various industries ask their leadership teams that very question. Many answer the question by focusing on products and services that are or will soon be needed. They’re vital. But making them the keystone for longevity is as elusive as relying on floppy

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New Year, New Learning Center

The Way People Learn Is Changing…And So Are We. Big things are happening in 2014 at ELI.  Not only are we launching our new Civil Treatment® for Managers and Civil Treatment® for Employees this year, our learning center is getting a MAJOR facelift! Periodically we will be posting pictures of the rennovations at ELI headquarters between now and early Spring. Subscribe to our blog by entering your email address

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What We'll Learn in 2014

A New Year has arrived, and it’s time for predictions. I’ll make one and add some suggestions to help deal with a change I see on the horizon relating to learning investments. My prediction is that organizations will increasingly look at learning effectiveness as opposed to learning delivery with a more careful, thoughtful approach than they have in the past. Particularly for important subjects that affect culture, productivity, and

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Blurred Lines: Learning Together Through Speaking Up

“My male co-worker just called me, ‘babe.’” I turned to look at the forty-something woman sitting next to me on the plane who had just ended her phone call. “Can you believe someone would say that?,” she said.  “How could he not know any better?” She explained that she didn’t feel like the comment was sexual in nature, just disrespectful. I am confident that the

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