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No Quick Learning Fix For Bad Habits

A while back I spoke with a distinguished physician leader. He wanted to change the behavior of key hospital staff who habitually engaged in unprofessional and perhaps even abusive conduct. ‘Why don’t we put them through an eLearning?” he asked. “By letting them do this on their own schedules, we’ll be able to roll this out quickly.” “Because it won’t work,” I said; and fortunately,

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Is My Life Worth a Buck?

Is my life worth a buck? That’s what many owners of the Cobalt and other General Motors products must be asking themselves now. Surely, that’s the last question GM wants its customers to raise as they decide which vehicle will be their next purchase. This week, a several year old memorandum surfaced in Congressional hearings investigating safety issues tied to the Cobalt’s ignition system. Written

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From Start Up to Grown Up

“It was a lot easier when we were all in our twenties, working out of our garage.” The comment came from one of my clients.  We were meeting to talk about how some of the ways that he, now in his early forties and an executive for a multi-million dollar technology company, was behaving.  Specifically, we were meeting to talk about several complaints from peers

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Rapid Culture Change Is Possible. March Madness/April 1st Edition

Does your organization need to change its culture quickly in terms of workplace conduct and ethics issues? If your goal is to do the minimum but to give your organization defenses in case there’s ever a costly mistake, then here’s a roadmap to get you started. First, before any system-wide plan goes into effect, there must be top leadership sponsorship and support. When C-suite executives

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Why Wait For the Law? Stop Bullying Now.

I recently participated in a webcast discussing current workplace issues which included bullying or abusive conduct.  So far, such behavior, however defined or named, has not been recognized as illegal at the state or federal level.  Generally, these and other programs I have participated in mostly consider whether workplace bullying is an imminent or remote litigation risk.  No doubt that’s a matter with which to be concerned.

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And the Award Goes To…

ELI® is pleased to announce the establishment of the George H. Kaye Award honoring the ELI team member who, over the past year, best demonstrated ELI’s values of inclusion, integrity, client service, and overall team contribution. As Vice President of Human Resources at Brigham and Women’s Hospital in Boston, George Kaye engaged ELI on its first assignment. Over the past 27 years, George became a dear friend

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