I have a new next-door neighbor. And she’s really rude. Well, actually I haven’t met her yet. But that’s what my mail carrier said. She told me, “I met your new neighbor. She is really rude.” That was the conclusion my mail carrier came to following a “discussion” with my neighbor that took place via yellow sticky notes left for each other over the course of
Workplace bullying gradually undermines an individual’s self-esteem and confidence. Unlike constructive criticism, bullying in the workplace has the effect of further damaging a person’s performance (rather than helping to improve it). In order to reduce workplace bullying, leadership must build a culture that revolves around its goals, ethics and values. Watch this quick ct Insight video for tips on how to combat bullying in your workplace.
On July 30th, the Wall Street Journal reported the following on a recent meeting of the New York Fed: “Thomas Baxter, Executive Vice President and General Counsel of the New York Fed, stressed at the outset of his remarks that he was only speaking for himself, but he pointedly critiqued company culture, saying that if a firm’s values don’t support the rules used to guide employee behavior,
“Please excuse any grammatical errors, sent from my mobile device.” This is from an actual email message that I received and yes, the message contained within it a grammatical error. It virtually becomes a self-fulfilling prophecy: I will be making errors, so please look the other way; it’s something else’s fault, not mine. And this message is not uncommon, as I see many people begging
During a routine physical, your physician informs you your blood pressure is extremely high. She advises you to live a healthier lifestyle, but beyond that doesn’t tell you how to treat the condition or what could happen if you do nothing. Not a very effective way of convincing you to adjust your habits, is it? Unfortunately, that’s exactly how some organizations, including healthcare, are handling
Consider two entirely different organizations: one is our largest automotive producer; the other, a massive federal agency. What General Motors and the Veterans Administration have in common now are acts of malfeasance that not only have created outrage, but tainted their reputations and the public’s trust. The facts are shocking. At GM and the VA, people ignored their responsibilities to fix known problems resulting in
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