Employment Learning Innovations & Workplace Culture Blog

Wrapped in a Tiffany Blue Box®

Tucker Miller November 10, 2014 No Comments

Imagine . . . . Imagine someone you care about extending her hand toward you. In her hand she holds a small, robin’s egg blue box wrapped with a white ribbon. “Here,” she says, “it’s for you.” What feelings would that beautiful little blue box evoke? Anticipation? Excitement? Gratitude? Curiosity? For generations, the robin’s egg blue Tiffany box has captivated imaginations and stirred hearts. It is

I Think I Said Something Wrong

Stephen M. Paskoff November 7, 2014 No Comments

A while back, I was at a social event with a group of friends. As I was leaving, one of them, a colleague and friend I have known more than 10 years, made a painful ethnic comment to me. I knew he meant nothing by it and I winced – I thought internally – but maybe my face revealed my surprise and even some pain.

Ebola and Workplace Learning

Stephen M. Paskoff October 16, 2014 No Comments

One patient has died. Two healthcare providers have been infected with the ebola virus in Texas. It’s too early to know for sure what happened, but somewhere there is a “learning” issue that needs attention. Last night, Texas Health Presbyterian Hospital announced that it had given its staff mandatory training and that it had a heavy commitment to safety. No doubt that safety and proper procedure are

Engagement Starts With Them

Stephen M. Paskoff October 9, 2014 No Comments

A recent Gallup survey found that 70% of American workers are “not engaged” or “actively disengaged” and are emotionally disconnected from their workplaces. These findings are troubling because high levels of engagement translate into better productivity, creativity, retention, and reputation, the not-so-secret-sauces of excellence and competitive advantage. The report includes suggestions on how organizations and leaders can turn these scores around, a top-of-mind mission for many human

What Did the Mare Hear?

Tucker Miller October 7, 2014 No Comments

On a visit last month to the Northwest Montana Fair in Kalispell, I stood in the horse barn watching a teenage girl attempt to pull her mare into a stall. With sweat forming across her forehead and her feet sliding across the straw-covered boards of the barn, she pulled hard on the lead. The mare wouldn’t budge. The more she strained, the more resistant her

Implicit Bias – Explicit Results

Stephen M. Paskoff September 19, 2014 No Comments

Humans make quick decisions. We react reflexively to strange, threatening, and potentially life-threatening situations. It’s part of how we survive. Less dramatically but more frequently, we have routine interactions where we meet someone and later realize we’d gotten a “good” or “bad” impression about that person. Maybe this “feeling” translated into an instant like or dislike, all based on an encounter that lasted only a

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Wrapped in a Tiffany Blue Box®

I Think I Said Something Wrong

Ebola and Workplace Learning

Engagement Starts With Them

What Did the Mare Hear?

Implicit Bias – Explicit Results