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I can’t tell you the countless times I’ve heard an executive say “In order to help us you’ve got to know our culture. We know it best; you’ll never understand.” True, each organization has its own history, but their problems are often the same. A hospital may have a different mission than a financial firm, but they frequently face the same issues in terms of

We live in an era of uncertainty, and the risk to companies that comes from uncivil and illegal behavior is substantial. Linking behavioral change to business survival is critical for it to be seen as a primary, rather than collateral consideration. Employees need to understand how unethical or illegal behavior destroys the fabric of the business. The law is not enough. Something greater than the