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Codes of Conduct

What do you think of when you hear the word “code?” It could be the Internal Revenue Code, The Code of Military Justice, the Napoleonic Code or various state, federal and local building codes. All are specific requirements which are intricate, complex, and frequently must be interpreted by experts. No one expects that these codes can be understood, much less committed to memory by non-experts

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Positioning EEO Training Beyond Compliance

Training for government agencies has its own distinctive challenges and opportunities. Generally, the issues in the public and private sectors are not necessarily unalike, but it’s the way EEO practitioners navigate the training that is different. Understanding these dynamics is the first step in making the training create positive results in the workplace. Dynamics of EEO Offices EEO offices occupy a unique space and function

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What Bad Behavior is costing your organization… and what you can do about it

Guess how much bad behavior is costing your organization? It’s probably more than you think. Many organizations focus on illegal bad behavior like harassment or discrimination and lawsuits can easily cost a million dollars or more. Focusing on illegal behavior doesn’t take into consideration “legal” bad behavior like bullying, unfair or rude behavior. Things like Bullying or Unwelcoming behaviors may not be illegal, but they are

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Civility Lessons from Washington

Civility seems to be on everyone’s mind lately – at least it has to the audiences I have been speaking to about building inclusive, productive workplaces. As we mark Presidents’ Day this month, it hit me where to look for a role model whose guiding principles we can all follow to better communicate and relate to our colleagues and coworkers. Let’s start by recognizing that

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Incivility in the Workplace: What it is & How to Address it

There is an epidemic of incivility in the world today. You see it in wildly varying political opinions, cyber-bullying, crude, rude, and obnoxious behavior… it’s reaching crisis proportions. Perhaps now more than ever, it’s affecting the workplace, and this behavior creates significant risk for an organization. Learning how to address incivility in the workplace is more important now than ever. From training to culture change

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Should learning and development departments build or buy compliance training?

When it comes to training, learning and development departments often have to choose which programs to develop in-house, where they serve as their own subject matter experts, and which program development should be outsourced. Because time and staff are limited, rarely do they have the luxury of developing a custom training program for every one of the organization’s needs. Many learning and development departments question

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