Your workplace culture should welcome healthy conflict, but stop toxic conflict right away with the following tactics.
Diversity and inclusion issues are getting a lot of press these days. More companies are beginning to understand that making a real effort to prevent these types of behaviors is essential. Once you understand the hallmarks of an inclusive culture that will benefit your workplace, it’s time for a diversity and inclusion action plan. Let’s get specific about which behaviors will lead to the type
I’ve worked on developing e-learning for 20 years. By chance, I recently had my worst fears confirmed about how much of it is delivered and absorbed. My new iWatch needed a special screen protector, so I went to a big box retailer, bought the best shield I could find, and discovered I had to wait 20 minutes to have it installed. My service rep directed
When Alyssa Milano tweeted the #MeToo hashtag in 2017, it unleashed a movement that launched a social revolution. With just two words, women demonstrated the prevalence of sexual harassment in almost every culture around the world. In true Hollywood fashion, the #MeToo shockwave brought down the likes of Harry Weinstein and Matt Lauer, among others, who were once prominent and powerful industry royalty, and long
There are plenty of employees who have to endure toxic work environments every day. Whether these workers are dealing with a harassing supervisor, bullying colleagues, or an otherwise hostile culture, it couldn’t be more clear that their work environment is less than civil. In many other cases, though, incivility is more subtle. Poor conduct is normalized, and the absence of a positive, values-driven culture may
Starbucks and McDonald’s are two of most widely-recognized brands in the world, known for the consistency in their products and services. But right now, they’re becoming known for something else: inappropriate treatment of employees and customers. Starbucks recently experienced a case of alleged racial profiling in Philadelphia in which an employee called the police on two African American customers, who were sitting peacefully waiting for
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