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So many conversations go nowhere because they’re monologues and the wrong person is talking. I just had a meeting about a business issue and the person selling the service spent most of the time telling me about his approach and how he’d handle my situation. When I finally got the

With millions watching a game that will make football history, the Super Bowl is a high-stakes event – the very definition of stress, tension, and intensity. In last winter’s contest, I heard that coaches Tony Dungy of the Colts and Lovie Smith of the Bears got to and through the